Air Surf Co., Ltd. (hereinafter referred to as “the Company”) is committed to properly handling customers’ personal information,
We recognize this as the foundation of our business activities.
This policy sets out how our company acquires, uses, and manages personal information.
Article 1 (Basic Policy)
Our company complies with relevant laws and guidelines, including the Personal Information Protection Act,
We strive to protect personal information.
Article 2 (Definition of Personal Information)
In this policy, “personal information” refers to information about a living individual,
This refers to information that can identify a specific individual by name, affiliation, contact information, or other descriptions.
Article 3 (Personal Information Acquired)
- Via inquiry form: Name, company name, email address, phone number, inquiry details
- Request materials and apply for evaluation device rental: Name, company name, department, contact information, and usage information of the evaluation device
- Recruitment Entry: Name, Address, Contact Information, Work History, Resume Entries
- Joint Research & OEM Projects: Contact Person’s Name, Contact Information, and Contract Information
- Company-hosted events and exhibitions: Business card information, participation application information
Article 4 (Purpose of Use)
- Handling inquiries and consultations
- Proposing our products and services, providing technical consultations, and providing quotations
- Management of Evaluation Equipment Rental and Return
- Implementation of joint research and contract procedures
- Recruitment Selection and Onboarding Procedures
- Provision of information regarding media coverage and exhibition participation (only with permission)
- Responses Based on Laws and Regulations
Article 5 (Provision by Third Parties)
Except in the following cases, our company does not provide personal information to third parties.
- If you have prior consent from the customer
- In cases based on laws and regulations
- When providing to contractors to the extent necessary to achieve the purpose of use
- When providing within the scope necessary for contract conclusion with joint research partners or business partners
Article 6 (Management of Personal Information)
- Restrictions on access to systems handling personal information to the minimum necessary
- Encryption of communication routes (HTTPS / TLS)
- Physical security management (locking management, entry/exit records)
- Regular training on personal information protection for employees
Article 7 (Retention Period)
| Types of Information | Holding Period |
| Contact Information | 3 years since completion of response |
| Information Related to Evaluation Device Rentals | 5 years from loan completion |
| Recruitment Entry Information (in case of disappointment) | One year after selection completion |
| Collaborative Research and Contract-Related Information | 10 years from contract termination (in accordance with legal retention obligations) |
Article 8 (Disclosure, Correction, and Deletion of Personal Information)
If you request disclosure, correction, addition, deletion, or suspension of use of your personal information,
We will respond within a reasonable period after verifying your identity.
How to Claim: Please contact the contact number listed in Article 11.
Article 9 (Cookie Access Analysis)
On our website, cookies and
Access analytics tools (such as Google Analytics) may be used.
These do not contain personally identifiable information and are used statistically solely for site improvement.
Article 10 (Collaboration with External Services)
Our website may use external services such as submitting inquiry forms.
The external services used are limited to those that meet security standards equal to or higher than ours.
Article 11 (Contact Information)
| Business operators | Air Surf Co., Ltd. |
| Location | 1-23-6 Shinjuku, Shinjuku-ku, Tokyo |
| telephone | 03ｰ6435ｰ5191 (Weekdays 10:00 – 18:00, 12:00 – 13:00 Lunch break) |
| Contact Form | /contact/ |
Article 12 (Revision of the Privacy Policy)
Our company may revise this policy in response to changes in laws and business activities.
Important revisions will be announced on the website.
Date of establishment: January 1, 2026
Last revised date: April 1, 2026